Andrew Campbell

Pharmaceutical Consultant - Quality & Compliance

Course Description

The globalization of the pharmaceutical supply chain has resulted in the increased use of Contract Manufacturing Organizations (CMOs). The use of CMOs provides many benefits; however, it also presents unique compliance risks, particularly since operations are not under your direct control. Compliance risks are highlighted by FDA Warning Letter trends, the majority of which are related to serious cGMP compliance and data integrity issues at foreign CMO sites.

If you use CMOs, your firm is fully responsible for product quality, safety, efficacy, and cGMP compliance. Furthermore, FDA has clearly stated that firms using CMOs will be held accountable for CMO compliance to cGMPs, as well as for CMO adherence to Sponsor regulatory commitments. Issues identified at your CMO may result in FDA 483s and/or Warning Letters issued to your firm. Therefore, it is imperative that your organization have a robust CMO management system. At the end of the day, your ability to provide proper quality oversight of CMOs is the key to assuring product safety and safeguarding your firm’s compliance profile.

This seminar will help all personnel responsible for CMO oversight understand how to ensure effective quality oversight of CMOs- from start to finish. In-depth focus will be placed on Selection and Qualification, CMO Audits, Quality Agreements, Oversight of CMO Operations, and Review of Key CMO Records. Considerations for different types of manufacturing will be highlighted, and techniques for managing difficult CMO situations will be addressed. Techniques for assuring robust CMO Oversight programs in light of COVID-19 restrictions will also be discussed.

This is a practical how-to course, designed to provide participants with skills they can immediately apply to CMO oversight within their own organizations. Case studies will allow participants to practice skill sets in cooperation with the instructor.

Learning Objectives:

Upon completing this course, participants should be able to:

  • Understand the CMO business model
  • Understand the regulatory requirements for CMO quality oversight
  • Understand how to structure your organization for effective CMO oversight
  • Understand key points for selecting and qualifying CMOs
  • Know how to prepare for and conduct CMO Audits
  • Know how to develop a Quality Agreement and how to execute it
  • Understand key points for reviewing CMO records
  • Know how to resolve issues identified in CMO records
  • Know how to manage CMOs on an ongoing basis


DAY 01(7:00 AM - 1:00 PM PDT)

The CMO Business Model

What is CMO Oversight?

CMO Oversight and COVID-19 Restrictions

Regulatory Requirements for CMO Oversight

FDA Expectations and Warning Letters

Structuring Your Organization for CMO Oversight

  • Manufacturing
  • Chemistry / Laboratory
  • Quality Assurance
  • Regulatory Affairs
  • Project Management
  • Group Exercise # 1- Structuring Your Organization

CMO Selection and Qualification

  • Overall Considerations
  • Selection Criteria / Process
  • Qualification Criteria / Process
  • Evaluating CMOs vs. Selection / Qualification Criteria
  • Case Study # 2- Example of Selection Scoring Matrix

CMO Audits (Remote Auditing Perspective)

  • Overall Considerations
  • Qualification vs. Routine Audits
  • CMO Questionnaires
  • Purpose of Questionnaires
  • Questionnaire Topics / Responses
  • Audit Planning
  • Audit Purpose / Scope
  • Audit Agenda
  • Audit Execution
  • Document Review / Interviews
  • Time Management
  • Audit Findings / CAPAs
  • Group Exercise # 3- Audit Agenda
  • The Quality Agreement
  • Regulatory Requirements
  • General Elements of the Quality Agreement
  • Negotiating the Quality Agreement
  • Executing the Quality Agreement
  • Case Study # 4- Quality Agreement: Key Pitfalls
DAY 02(7:00 AM - 1:00 PM PDT)

Getting to Know Your CMO

  • Understanding CMO Operations
  • Operational/Communication Style
  • Case Study # 5- CMO Personality Types

Review of Key CMO Records

  • Batch Records
  • Change Controls
  • Deviation Investigations / CAPA
  • OOS Investigations

Hot Topic- Data Integrity

Ongoing CMO Oversight

  • Overall Considerations
  • Elements of Effective Ongoing CMO Oversight

Who will Benefit:

This course is designed for people tasked with oversight of these CMO functions:

  • Manufacturing operations
  • Quality Control operations
  • Quality Assurance operations

The following personnel will benefit from the course:

  • Pharmaceutical Development
  • Quality Control
  • Validation
  • Regulatory Affairs
  • Quality Assurance
  • Project Management

In Partnership with Compliance Online

Faculty Andrew Campbell

Andrew Campbell

Andrew Campbell has 25 years of pharmaceutical quality assurance and quality systems experience in both industry and consulting roles. Mr. Campbell has worked in clinical supply and commercial manufacturing environments, and has experience with integrated manufacturing and contract manufacturing business models. He has extensive expertise in the areas of deviation - CAPA, change control, GMP auditing, GMP training, and regulatory inspection preparation and management.

Choose a Purchase Options


One Dial-in One Attendee

October 6-7, 2020, Virtual Seminar

For Registrations till August 30, 2020 - $1699

For Registrations after August 30, 2020 - $1999


Group-Max. 10 Attendees

October 6-7, 2020, Virtual Seminar

For Registrations till August 30, 2020 - $8665

For Registrations after August 30, 2020 - $10195


On Demand Streaming

One Dial-in One Attendee

After registration, we will video stream the training on your convenient dates


On Demand Streaming

Group-Max. 10 Attendees

After registration, we will video stream the training on your convenient dates