Human Error occurs in all settings. In the world of pharmaceutical manufacturing, the result of that error can result in loss of product or at the most extreme, injury to patients.  Human error is a frequent occurrence in pharmaceutical manufacturing. It occurs even when every obvious preventive actions have been employed such as effective compliance documentation development and training. Unfortunately, sometimes these actions are not adequate to prevent these errors from occurring. "Human Error" is sometimes not the cause of issues even though relegated/assigned as the root cause of adverse events with reasons assigned such as "lack of attention to detail" or "failure to follow procedure." Corrective action in these instances often involve re-training or disciplinary action. These approaches do not seek to understand really why the error(s) occurred.

This webinar will describe the nature of human error in terms of how it is manifest and it distinct properties. As human error is directly related to human performance, we must discuss the contribution human performance has upon the inherent error that is performed by workers in life science settings. The impact of human error in manufacturing will be examined as a prelude to the discussion of human error investigation and root cause determination.

Why Should you Attend

This webinar will explore the true causes and nature of human error, how human error should be investigated, how human error relates to human performance, and the difference between real human error and systems, process, and management deficiencies.

Webinar Takeaway

  • Human error defined
  • Properties of human error
  • Human error and human performance
  • Human error in manufacturing
  • Investigating human error
  • Determining and verifying human error root causes
  • The role of leadership in Human Error reduction
  • Human Error Reduction Strategies 
  • Human Error Prevention and Reduction Drivers

Who Will Benefit

  • Packaging engineers
  • Operations personnel
  • Regulatory associates
  • Medical device research and development associates, scientists, managers and directors
  • Quality assurance and quality control personnel in the medical device industry
  • Compliance managers and directors

Faculty Charles H. Paul 

President at C. H. Paul Consulting LLC
Tobyhanna, Pennsylvania, United States

Charles H. Paul is the President of C. H. Paul Consulting, Inc. – a regulatory, training, and technical documentation consulting firm. Charles is a management consultant, instructional designer and regulatory consultant and has led C. H. Paul Consulting, Inc. since its inception over 25 years ago. He regularly consults with Fortune 500 pharmaceutical, medical device, and biotechnology firms assisting them in achieving human resource, regulatory, and operational excellence. He is a regular presenter of webinars and on-site seminars in a variety of related subjects from documentation development to establishing compliant preventive maintenance systems.

The firm works globally completing projects throughout the EU, UK, South America, and Asia

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