Human Error Training Overview
This four hour virtual seminar, will explore the true causes and nature of human error, how human error should be investigated, how human error relates to human performance, and the difference between real human error and systems, processes, and management deficiencies.
Why Should You Attend
Human Error occurs in all settings. In the world of pharmaceutical manufacturing, the result of that error can result in loss of product or at the most extreme, injury to patients. Human error is a frequent occurrence in pharmaceutical manufacturing. It occurs even when every obvious preventive actions have been employed such as effective compliance documentation development and training. Unfortunately, sometimes these actions are not adequate to prevent these errors from occurring. "Human Error" is sometimes not the cause of issues even though relegated/assigned as the root cause of adverse events with reasons assigned such as "lack of attention to detail" or "failure to follow procedure." Corrective action in these instances often involve re-training or disciplinary action. These approaches do not seek to understand really why the error(s) occurred.
Training Course Agenda ( 4 hrs Instructor led webinar )
- Human Error Basics
- What is Human Error?
- Nature of human error in pharmaceutical manufacturing
- Approaches to investigating Human Error
- The root causes that are directly attributable to Human Error
- The role of leadership in Human Error reduction
- Human Error Reduction Strategies
- Human Error Prevention and Reduction Drivers
- Human Error Reduction Model
- Human Error Reduction Program implementation
- Investigation and Assessment Methodologies
- Measuring and Assessment Tools
- Human Reliability Metrics and Human Error Rate
- Implementing Human Error Investigation Process
- CA-PA Process (from A to Z)
- Sustainability efforts and KPI’s
- Custom Topic
Who Will Benefit
This webinar will benefit everyone in the life sciences who works within the manufacturing, engineering, quality, and regulatory functions or services to include, machine operators and mechanics, quality assurance, technical services, laboratory, regulatory, engineers, documentation development and management with titles such as associates, technicians, scientists, supervisors, managers, and directors.
This webinar applies to all worker levels – associates, managers, directors, vice presidents
Medical device research and development associates, scientists, managers and directors
Quality assurance and quality control personnel in the medical device industry
Compliance managers and directors.