Live Webinar Beyond Handbooks, Benefits, and Photo IDs: The Role of HR and Management in New Employee Onboarding

01:00 PM EDT | 10:00 AM PDT | 12:00 PM CDT Duration 90 Minutes

This activity has been approved for 1.5 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

"The use of this seal confirms that this activity has met HR Certification Institutes (HRCI) criteria for recertification credit pre-approval."

Onboarding needs to include fun activities, using “buddies” to streamline the new hire’s experience, beginning from the point of the job offer. It is one of the most important elements an employer should invest in.


By 45 days after a new employee begins their job, 20% quit! By 7 months, 50% have quit. Forty six percent of new hires fail within 18 months, and only 19% achieve success. The exodus of these new hires costs the employer approximately 20% of each employee’s salary. Considering the percentage of employees who never engage with their new job – the costs are enormous. If those employees engaged, research shows that the stock value will have higher earnings per share, and the business will experience 22% higher profitability, 21% higher productivity, 10% higher customer engagement, 25% to 65% lower turnover, 37% lower absenteeism, 28% lower shrinkage (theft), and 48% fewer staff safety incidents.

Why should you Attend

Whether you call it Onboarding, Induction, Enculturation, or New Employee Orientation (NEO), the process used to welcome, train, and engage your new employees while capturing their excitement of a new job and reducing their new job jitters, is critical to their success. NEO is not a one day event, but rather a process that begins after their acceptance of the job offer and extends through the first year of their employment. Studies show that the new arrival's primary concerns are three things--my job, my boss, and my coworkers. Dealing with new employee jitters and uncertainties is a high priority in orientation programs. How long this mental mayhem lasts may depend a great deal on employee orientation. It is estimated that 50% to 60% of new hires quit within the first seven months of their employment! It’s been said that new hires have about 90 days to “prove” themselves in their new workplace. According to the Society of Human Resources Management (SHRM), 500,000 Fortune 500 managers change jobs every year while, overall, managers change jobs every 2 – 4 years. Non-management employees may change jobs even more frequently. The process of orienting new employees to their new position, their new work environment, and their new colleagues takes time and if not done effectively, the new hire leaves and goes elsewhere. Onboarding is the process that welcomes and integrates the new hire into their new position and workplace so they become engaged and committed to their role in assisting the organization in reaching its mission. Onboarding is a strategy and a process that extends well beyond the first day on the job. It is a critical process to get the new hire off and running in their new environment, their new position, and with new colleagues enabling them to enjoy their work and their employer. Onboarding needs to include fun activities, using “buddies” to streamline the new hire’s experience, beginning from the point of the job offer. It is one of the most important elements an employer should invest in.

Areas Covered

---     To discuss importance of Checklists for what to accomplish the first day, first week, first month, and the first 90 days.

---     To list suggested lists and topics for the onboarding portal

---     To examine onboarding portal systems

--- To Tips on how to select and utilize a Buddy

--- Orientation Evaluation forms for the new hire, HR, the buddy, and management

--- Tips on the manager-new hire “expectations” discussion

Who will Benefit

--- All industries - Human Resources – generalists and managers
--- Supervisors and managers of departments or units in any industry

Industries who can attend

Learning Objectives:

--- To describe new-hire web-based onboarding portals
--- To identify HR, the supervisor, and the Buddy’s roles in welcoming and training the new employee from pre-1st day through the first year of employment
--- To discuss the new employee’s role in her or his orientation
--- To differentiate between the orientation to the organization and the orientation to the department
--- To assess, design, and develop, implement, and evaluate your organization and department’s NEO strategy­­­­­­­­­­­­­­­­­­­­­­­­­­

Speaker Profile

Dr Susan Strauss

Susan Strauss Ed.D. is an international speaker, trainer, consultant and recognized expert on harassment. She also conducts harassment and workplace bullying investigations and functions as a consultant to attorneys as well as an expert witness in harassment lawsuits. Her clients are from education, business, healthcare, law and government organizations from both the public and private sector. Dr. Strauss authored the book, Sexual Harassment and Teens: A Program for Positive Change, and co-authored, Girls and Boys Getting AlongTeaching Sexual Harassment in the Elementary Classroom, as well as book chapters and articles in professional journals regarding sexual harassment. She has been featured on The Donahue Show, CBS Evening News and other television and radio programs as well as interviewed for newspaper and journal articles such as Harvard Education Newsletter, Lawyers Weekly and Times of London. 

Dr. Strauss is the recipient of the Excellence in Educational Equity Award from the Minnesota Department of Education for her work in sexual harassment in education. Susan has spoken about sexual harassment in education at international conferences in Botswana, Egypt, Thailand and the U.S. She consulted with the Israeli Ministry of Education, as well as with educators from Israel, England, Australia, St. Maarten and Canada. She traveled to Poland and conducted research on sex discrimination and sexual harassment in Polish workplaces with Minnesota Advocates for Human Rights. Susan has a doctorate in organizational leadership. She is a registered nurse, has a bachelor's degree in psychology and counseling, a master's degree in public health, and professional certificate in training and development. She has been involved in the harassment arena since 1985.

Back to Top