How to Conduct an Internal Harassment and Bullying Investigation to Determine Facts and Minimize Liability.

12:30 PM EDT | 9:30 AM PDT | 11:30 AM CDT Duration 120 Minutes

This activity has been approved for 2 HR (General) recertification credit hours toward aPHR, PHR, PHRca, SPHR, GPHR, PHRi and SPHRi recertification through HR Certification Institute (HRCI). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at

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This training program helps in identifying the critical components of harassment/bullying investigation in order to determine correct facts and reducing liabilities.


This webinar undertakes to explain the process of internal harassment and bullying investigation. Participants will learn how to handle harassment complaints and conduct the investigation to determine facts and minimize liability by analysing evidences, drawing conclusions, writing the formal report outlining the investigation and taking corrective actions where necessary. 

Why Should You Attend: 

The EEOC requires that employers receiving a complaint, or otherwise learning of alleged harassment in the workplace, to “investigate promptly and thoroughly…take immediate and appropriate corrective action by doing whatever is necessary to end the harassment, make the victim whole by restoring lost employment benefits or opportunities, and prevent the misconduct from recurring”. 

That’s a tall order to ensure a just and fair handling of a harassment complaint - an essential order that all organizations are required, by law, to follow. The investigation process is, perhaps, the most critical element in dealing with harassment.

Areas Covered

•      To determine if an investigation is necessary
•      To discuss the steps of an investigation
•      To explore the intricacies of interviewing the accuser, accused and witnesses
•      To differentiate between a formal and informal investigative procedures
•      To determine credibility of all interviewees
•      To draw conclusions following an investigation
•      To list necessary elements in writing the formal report outlining the investigation

Who will Benefit

•      Human resources professionals
•      HR training manager
•      Investigative officers
•      Mangers
•      Supervisors
•      Team leads
•      Directors
•      Department Head

Industries who can attend

This 120-minute online course is intended for professionals in the all Industry. Although not presently stated in the draft , the same guide could be used by FDA Regulated Industries personnel.

Speaker Profile

Dr. Susan Strauss RN Ed.D.

Dr. Susan Strauss is a national and international speaker, trainer and consultant. Her specialty areas include education and workplace harassment, discrimination and bullying; organizational development, and management/leadership development. Her clients are from healthcare, education, business, law, and government organizations in both the public and private sectors. Susan conducts discrimination and bullying investigations, works as an expert witness for education and workplace harassment and bullying lawsuits, and coaches managers and employees that need assistance in identifying and remedying misconduct.

Susan has authored over 30 books, book chapters and articles, and she has been featured on 20/20CBS Evening News, and other television and radio programs, as well as interviewed for newspaper and journal articles. She holds a doctorate in organizational leadership.

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