Complaint Handling – Best Practices: What Life Sciences Companies Need to Know Now
01:00 PM ET | 10:00 AM PT | 12:00 PM CT Duration 90 Minutes
Webinar Includes : All the training handouts , Certificate by the Speaker ,Q/A and 90 Min Live Webinar
"Listen From Peggy J. Berry she is President & CEO at Synergy Consulting where she provides consulting services to companies in all aspects of drug development"
Effective internal systems for receiving
This webinar will provide approaches to setting up an internal complaint handling system that ensures compliance with all GMP requirements. The information obtained will enable preparation of effective internal systems for receiving, investigating and responding to product complaints during both the investigational and commercial stages. The webinar will address aspects of the review process, SOP preparation, investigation documentation and response to complainants.
• Review of GMP requirements for complaint handling
• Types of complaints that may be received
• Tracking the complaint from time of receipt
• Initiating and performing a complaint investigation
• Review of the complaint and investigation
• Preparing a response to the complainant
Who will Benefit
• Regulatory Affairs
• Quality Assurance
• Quality Control
• Clinical Operations
Industries who can attend
This 90-minute online course is intended for professionals in the Medical Device, Industry. Although not presently stated in the draft , the same guide could be used by FDA Regulated Industries personnel.