Workplace Investigations 101: How to Conduct Your Investigation Like a Pro

01:00 PM ET | 10:00 AM PT | 12:00 PM CT Duration 90 Minutes

Learn How to Conduct a Fair Investigation and Minimize Your Risk of Liability

Description

When we think of workplace investigations, the most common thought is that of investigating harassment complaints. But workplace investigations are often necessary to discover, prevent and address other problems – such as theft, safety or OSHA issues, retaliation, vandalism, substance abuse, social media violations, company policy violations, and so on. As an employer you have a duty to investigate, and as an employee, you have an obligation to cooperate with the investigative process. But what if you have a recalcitrant complainant, wrongdoer or witness?

You know that documentation and writing a final report are critical aspects of an investigation process – and should begin as soon as an employee makes a complaint. But do you know how to document the critical elements of a report so that you can minimize your liability? One of the first questions you need to consider is whether the complaint requires a full-blown formal investigation or a less formal resolution because the complaint is a minor policy violation. Do you know what steps to take if you need to search an employee’s desk, computer, smart phone or locker? And when should you include legal counsel, and what evidence do you need to gather? 

Join this webinar by industry veteran Susan Strauss, who will answer all these questions – and teach you the art and science of conducting an investigation. Strauss will walk you through the best practices on how to conduct a fair and impartial investigation, and reduce your organization’s risk of liability.

Strauss will teach you how to identify what constitutes a compliant, how to determine if an investigation is necessary, and discuss the key steps of an investigation. She will discuss the intricacies of interviewing the accuser, accused and witnesses – and show you how to create a safe environment in which to interview and establish rapport with your interviewees. She will demonstrate the good documentation practices you should follow, and teach you how to differentiate between formal and informal investigative procedures.

Strauss will provide practical tips on how to detect when someone is lying, teach you how to conclude and follow up an investigation, and how to write a formal investigation report.

After attending this webinar, you will be able to conduct fair and impartial investigations that support a positive work environment, protect your employees, and decrease the risk of your organization’s liability.

Areas Covered

Strauss will teach you how to:

•            Identify what constitutes a complaint
•            Determine if an investigation is necessary
•            Discuss the steps of an investigation
•            Explore the intricacies of interviewing the accuser, accused and witnesses
•            Demonstrate good documentation
•            Differentiate between a formal and informal investigative procedures searches
•            Determine credibility
•            Discuss tips on whether someone is lying
•            Help you reach a conclusion following an investigation
•            Follow up with appropriate action based on the outcome of the investigation
•            Help you write a formal report outlining the investigation

Who will Benefit

•            VP of HR
•            All HR directors, managers, and generalists
•            Director of risk management
•            Managers and supervisors
•            Team leads
•            HR consultants

Industries who can attend

This 90-minute online course is intended for professionals in the All industries and companies because conflict resolution is a key management skill for every manager and every company


Speaker Profile

Dr Susan Strauss

Susan Strauss Ed.D. is an international speaker, trainer, consultant and recognized expert on harassment. She also conducts harassment and workplace bullying investigations and functions as a consultant to attorneys as well as an expert witness in harassment lawsuits. Her clients are from education, business, healthcare, law and government organizations from both the public and private sector. Dr. Strauss authored the book, Sexual Harassment and Teens: A Program for Positive Change, and co-authored, Girls and Boys Getting AlongTeaching Sexual Harassment in the Elementary Classroom, as well as book chapters and articles in professional journals regarding sexual harassment. She has been featured on The Donahue Show, CBS Evening News and other television and radio programs as well as interviewed for newspaper and journal articles such as Harvard Education Newsletter, Lawyers Weekly and Times of London. 

Dr. Strauss is the recipient of the Excellence in Educational Equity Award from the Minnesota Department of Education for her work in sexual harassment in education. Susan has spoken about sexual harassment in education at international conferences in Botswana, Egypt, Thailand and the U.S. She consulted with the Israeli Ministry of Education, as well as with educators from Israel, England, Australia, St. Maarten and Canada. She traveled to Poland and conducted research on sex discrimination and sexual harassment in Polish workplaces with Minnesota Advocates for Human Rights. Susan has a doctorate in organizational leadership. She is a registered nurse, has a bachelor's degree in psychology and counseling, a master's degree in public health, and professional certificate in training and development. She has been involved in the harassment arena since 1985.

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