Best Practices for Implementing Employee Engagement Surveys

03:00 PM ET | 12:00 PM PT | 02:00 PM CT Duration 60 Minutes

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Still confusion about what an engagement survey should measure


Much has been published about the correlation between high employee engagement and an organization’s positive financial outcomes such as improved employee productivity, increased revenue per employee contribution, lower turnover and increased safety. However, there is still confusion about what an engagement survey should measure, how to determine what will engage YOUR specific employees, and how to go about getting high survey participation rates.

Log on to this webinar to learn how to streamline your survey process: how to make sure you are asking the right questions, survey items that are most correlated with engagement, how to define and measure engagement so that it is tied to the business results, how to internally market your survey for 85%-95% participation rates, and how to get guaranteed follow-through from all levels of management on survey data action plans.

Join us to learn how to drive the activities that will maximize the ROI from the survey investment and increase engagement through a proven “total solution” approach.

We will share best practices from what we have learned conducting engagement surveys for over 200 companies across all industries for the past fifteen years.

Areas Covered

In this webinar we will specifically cover:

•   The "must have" survey items - as defined by the latest employee engagement research and recent ITS validation
•    How to make the engagement survey process more efficient
•    What to avoid
•    How to drive maximum employee participation
•    How to design your survey so that results tie to the financial outcomes of your business
•    How and when to use benchmarks
•    How to reduce the overall cost of running your survey while not sacrificing quality
•    How to drive survey feedback and action planning at both the corporate and local level
•    Simple tools and guidelines for managers to motivate them to take action with their teams based on survey                results
•    Comparing results year to year - what metrics should you monitor and why?
•    Common findings for Gen Y employees and what to do about them

Learning Objectives

•    Understand why to invest in engagement surveys and the benefits that comes from investing
•    Know how to avoid common pitfalls
•    Learn how to get participation rates of 85% or more
•    Take away the right questions to ask for what you need and why
•    Communicate with managers for follow-through on action planning
•    Effectively apply the use of dual rating scales
•    Determine when to repeat the survey for your organization

Who will Benefit

•    HR Teams
•    HR Generalists
•    HR Professionals
•    Business Leaders

Industries who can attend

This 60-minute online course is intended for professionals in the All industries and companies

Speaker Profile

B. Lynn Ware, Ph.D., CEO

Dr. Ware is an Industrial/Organizational Psychologist who has practiced for over 30 years in the talent management field, with a focus on how to optimize the talent investment to exceed business goals. Dr. Ware has experience consulting in the consumer products, financial services, healthcare, legal, manufacturing, retail and technology industries. Dr. Ware is frequently quoted on trends in talent management in numerous publications such as the Associated Press, San Francisco Chronicle, Network World, and ComputerWorld magazine, and has recently been featured several times on CNN as a national talent management expert.

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