Human Error and Cognitive Load: How to Reduce Memory and Attention Failures

03:00 PM ET | 12:00 PM PT | 02:00 PM CT Duration 90 Minutes

Webinar Includes : All the training handouts , certificate ,Q/A and 90 mins Live Webinar

"Dr. Collazo has spent more than 15 years in technical training, organizational development and human reliability"

Latest trends in human error issues in the industry

Description

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage and usually factors associated to cognitive load are ignored. In science, cognition is the mental processing that includes the attention of working memory,comprehending and producing language, calculating, reasoning, problem solving, and decision making.This course evaluates cognitive issues that may be the cause of these failures.

This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry

Why Should you Attend

This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry

  • Know the definitions of cognitive load factors
  • Learn the Human Factors (20% Individual Performance)
  • Learn the questions and possible answers
  • How to assess the areas
  • How to collect the responses
  • How to analyze the responses and determine the cognition levels
  • How to report the level of risk for Human Errors
  • Recommend solutions

Areas Covered

  • Human Error Categories
  • Human limitations related to cognition
  • Cognitive Load Categories that affect memory, attention and decision making
  • How to prepare the floor assessment
  • What to look for when doing the assessment
  • How to present results
  • How to present recommendations

Who will Benefit

  • Training managers and coordinators
  • Operations
  • Manufacturing
  • Plant engineering
  • QA/QC staff
  • Process excellence/improvement professionals
  • Industrial/process engineers
  • Compliance officer
  • Regulatory/legislative affairs professionals
  • General/corporate counsel

Industries who can attend

This 90-minute online course is intended for professionals in the Pharmaceutical, Clinical Data Management SaaS companies, and medical device companies . Although not presently stated in the draft , the same guide could be used by FDA Regulated Industries personnel


Speaker Profile

DR. Ginette M. Collazo

DR. Ginette M. Collazo has spent more than 15 years in technical training, organizational development and human reliability. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth and Medtronic, many more small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.

Dr. Ginette M. Collazo obtained her PhD in Industrial/Organizational Psychology from the Interamerican University of Puerto Rico. Ginette has over 15 years of experience in the pharmaceutical industry with the Technical Training, Organizational Development and Human Reliability fields.

Currently she is the president of Ginette M. Collazo, Inc. a firm that works with organizations to improve productivity by helping them identify and implement innovative strategies that will warrant that business objectives and results are met and exceeded. GMC, Inc. specializes, also, in Human Error reduction allowing organizations to achieve savings and reduce/avoid unnecessary costs associated with people’s mistakes.

Ginette’s clients all over the world including Germany, Argentina, USA, Trinidad Tobago, Dominican Republic, Singapore, Europe, and more. She has been a guest speaker about these topics in several professional conferences including American Institute for Chemical Engineers Global conference, Center for Chemical and Process Safety, American Society for Quality, California State Lands Commission Prevention First 2010 conference, Interphex PR and NY, FDAnews, among others.

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